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Offer: Ticketing Associate:Job description:Park Square Theatre & SteppingStone Theatre for Youth Ticketing AssociateJob location: MN - Twin Cities MetroType: Part Time Job Category: Visitor, retail and event services Deadline: City: Saint Paul, MN income: $12 per hour Organization website: https://parksquaretheatre.org/ Direct link to apply: https://parksquaretheatre.org/about/employment/#1521756735416-3529aff9-81f7 Is this a remote / work in the house position?: No, this is a site-located position Job descriptionPark Square and SteppingStone Theatres seek a personable, motivated, enthusiastic part-time employee to provide the highest level of customer service for ticket sales, data processing and subscription renewals for our loyal patrons. The right candidate is calm under pressure, naturally outgoing, and quick with point of sale or database entry. The position is 20-25 hours per week, with opportunities for additional hours as required.Park Square Theatre/Steppingstone Theatre for Youth encourage applications from qualified candidates from visible and invisible minority groups, women, Indigenous persons, persons with disabilities, persons across the spectrum of sexual orientation and gender identities, and others with the expertise and expertise to productively engage with diverse communities. We are committed to hiring on merit and to removing barriers in employment policies. MAJOR RESPONSIBILITIES & TASKS: – Answer calls and respond to voice mails to the general ticket line – Handle ticket sales, exchanges, subscription renewals over the phone and at the ticket office window – Assist with other data-related tasks, including processing donations, school group bookings, invoices and letters of recognition – Assist with miscellaneous office projects as needed – Maintain a positive atmosphere and orderly work environment – Work as a team with other employees to create a great customer practice – Other tasks as assigned Qualifications or requirementsREQUIRED:– High School diploma, GED required or equivalent practice – practice with Microsoft Office products, including Word, Excel and Outlook – A proven track record of excellent customer service in sales, reservations or similar retail environment – capability to communicate effectively with diverse groups of customers, clients, and co-workers. – capability to present a polite, professional, and upbeat demeanor in person and over the phone. – capability to maintain a calm and positive attitude under pressure situations – Available to work Tuesday through Friday afternoons from 11:30 AM to 5 PM, as well as occasional nights and weekends – Flexibility, meticulous attention to detail, and the capability to multitask – Minimum of three years demonstrated sense of humor is a plus, but we can always work on that PREFERRED: – Associates or Bachelor's degree – Prior practice with online ticketing software or databases – Ticket office and ushering practice – Passion for theatre, arts, and arts education How to submit the application:Please send a cover letter, resume and three references to E-Mail: cook-feltz@parksquaretheatre.org. No phone calls please.Skills:
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