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Job Offer: Part-Time Client Support Specialist:Job description:Part-Time Client Support SpecialistThe Women's Initiative (TWI)OrganizationThe Women's Initiative (TWI) TypePart Time Application DeadlineNovember 29, 2021 College Degree Required?Yes income Range$18-23 hour EmailE-Mail: hr@thewomensinitiative.org Phone(434) 872-0047 Job detailThe Women's Initiative is seeking a part-time Client Support Specialist to provide administrative support to the agency and create a warm, inviting atmosphere for clients. The Client Support Specialist serves as the community's first contact with the agency, pivoting between facilitating client services and supporting the team. This position coordinates our busy everyday Call-In Therapy Clinic, provides referral services, schedules appointments, and maintains electronic and hard copy health records. The ideal candidate is a friendly and confident communicator, active listener, and practiced multi-tasker who enjoys working in a fast paced environment. This position is supervised by the Operations Manager and is 25-30 hours a week.expertise RequiredQualifications and Education Requirements» practice in effectively supporting clients through customer service, hospitality, front desk reception, medical billing, or similar field » Proficient in managing multiple competing tasks at the same time » Excellent oral and written communication expertise » Proficient in Microsoft Office, Word, Excel, and Outlook » capability to work flexible hours, including evenings up to twice weekly » capability to train and coordinate a small team of volunteers » Committed to providing culturally responsive care to our diverse client base Preferred expertise » Fluent in English and Spanish highly preferred » Exceedingly well organized, confident communicator » expertiseable and supportive of the mission of The Women's Initiative » Familiarity with Electronic Medical Records (EMR) systems or similar software » Self-motivated with the capability to work independently and with teams » Familiar with Charlottesville history and culture, area nonprofits and community organizations Additional InfoCultural Humility, Diversity and Inclusion statementThe Women's Initiative is an equal opportunity employer and utilizes a cultural humility approach all over its organizational practices, working to address the assumptions and biases that lead to health disparities and discrimination. We are passionate about building and sustaining an inclusive, equitable, and healing environment for our clients, staff, and the community we serve. All qualified candidates will receive consideration for employment. Skills:
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