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Job Offer: Scholar Housing and Residential Conferences Coordinator:Oregon State University

Job description:

Scholar Housing and Residential Conferences Coordinator

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Please see Special Instructions for more details.

When applying you will be required to attach the following electronic documents:

1) A resume/CV; and 
2) A cover letter indicating how your qualifications and practice have prepared you for this position.
3) Upload as a separate document your responses to the two following questions: 
   » Please share what practice you have working in residential conferences, hospitality, university camps or conferences, or a similar type of environment or program.
   » How have you demonstrated your commitment to promoting and enhancing diversity? 
You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information Contact Us by:  Chris Van Drimmelen at christopher.vandrimmelen@oregonstate.edu

• The full income range is $44,496 - $75,516, expected to start around $48,000-$55,000. income is commensurate with education, training and practice. 

OSU is committed to the health of our local and global community. All employees and students are required to comply with the university's COVID-19 Vaccination Program. Please visit https://covid.oregonstate.edu/ for additional information about OSU's plans for safety and success, as well as options for compliance with the vaccination program.

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.

Position Details

Department Univ Housing and Dining (MHD)
Position Title Coordinator-Program Admin
Job Title Scholar Housing and Residential Conferences Coordinator
Appointment Type Administrative/Professional Faculty
Job Location Corvallis
Position Appointment Percent 100
Appointment Basis 12
Faculty Status Regular
Tenure Status N/A
Pay Method income
Recommended Full-Time income Range $44,496 - $75,516
Position Summary The University Housing and Dining Services is seeking a Scholar Housing and Residential Conferences Coordinator. This is a full-time 1.0 FTE, 12-month, professional faculty position.

University Housing and Dining Services (UHDS) recognizes the importance of learning both in and out of the classroom and supports the concept of education as an individual as well as a community practice. Our primary focus is service to OSU students. We strive to provide our students, faculty, staff, and guests with safe, economical, on-campus living and dining options that are convenient and comfortable. We offer a variety of living and dining options in twelve residence halls, four cooperatives, three dining centers, and a limited number of family apartments and houses. Our department is an auxiliary enterprise which is funded solely by customers who use our services - we receive no State or tax dollars. We work to maintain the highest educational and service standards for our customers. University Housing and Dining Services is committed to an appreciation for diversity, and fosters an open and respectful and enjoyable living, learning and working environment.

A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of University Housing and Dining Services.

This position performs ?essential functions? and is required to report to work during emergency university closures.

This position will adhere to all OSU and UHDS policies and procedures.

This position is required to work in and have access to Student Housing and Dining facilities; therefore, this position requires a background check.

The Scholar Housing & Residential Conferences Coordinator is responsible for the overall administration and programmatic leadership abilities of the Scholar & Guest Housing program, which houses 300-500 academic scholars, interns, and guests all over the summer and academic year. This position plays an integral function in ensuring visiting undergraduate and graduate scholars, researchers and interns transition to Oregon State University prosperously and helps them thrive academically, personally, and socially, and to find a connection to the institution. The position ensures that the Residential Conferences and Scholar Housing guests have a safe, welcoming, and healthy practice. This position supervises and works with undergraduate and graduate student staff to create a safe, educational, caring, and inclusive community in Residential Conferences and Scholar Housing spaces. The Associate Director of Operations supervises this position.
This position serves as a member of the Residential Conferences team, as well as the Operations and Facilities unit within University Housing & Dining Services. This position works predominantly with Scholar Housing and Residential Conferences programs but also has responsibilities within the overall unit. This position hires, trains, supervises, and assigns work to the Residential Conferences and Scholar Housing student positions. Exceptional customer service, attention to detail, and communication and relationship-building expertise are necessary for success in this position. The position requires some infrequent and unpredictable crisis response all over the year, particularly during the summer conference season.

Position tasks 40% SCHOLAR HOUSING PROGRAM
• Responsible for ensuring all aspects of the Scholar Housing Program are executed effectively and efficiently in spaces available for scholar housing within the UHDS inventory. Works with Associate Director to develop strategic plan to maximize space and client needs while meeting unit and department needs related to Scholar Housing.
• Works with scholars to ensure an educational environment within Scholar Housing. Provides information on group demographics, programming opportunities, and ways to best serve clients.
• Provides all clients and partners with a central point of contact for Scholar Housing. Pursues consistent, open dialogue with all clients and partners to ensure a high level of satisfaction. Manages situations with clients and partners and supporting them while finding resolutions to the issues or concerns. Resolves or refers concerns or complaints to appropriate partners.
• Maintains familiarity with policies and procedures in order to address a variety of questions and concerns for clients.
• Develops marketing materials and strategies to maximize space and client needs.
• Processes reservations, ensures proper documentation is on file, creates invoices, collects payments, and maintains billing records. Manages and maintains Scholar Housing website and reservation form.
• Coordinates all arrival and departure details and preparations with client and appropriate staff and ensures spaces are ready. Offers information about off-campus housing options if unable to meet client needs.
• Maintains inventory of apartment and room furniture and other supplies.
• Manages the relationship with the Human Services Resource Center and assigns all students participating in the Emergency Housing program to the appropriate spaces.
• Serves as a resource and referral agent for scholars social and academic development needs of academic scholars, researchers, and interns. Supports and meets the needs of all scholars which come from various institutions, cultures, countries, and background (e.g., international, Muslim, LGBT students) and assists student staff to do the same.
• Assists staff in creating an inclusive and welcoming environment. Utilize campus resources in meeting the needs of the scholars and conference guests. Maintain expertise and educates self in areas of diversity/social justice.

30% SUPERVISION

• Supervises Scholar Housing student staff all year and Residential Conferences student staff, including graduate intern(s), during the spring and summer terms.
• Recruits, selects, and trains student staff and graduate interns. Creates and revises position descriptions. Evaluates staff annually and revise evaluation documentation. Maintains supervision files and documents performance issues. Responds to staff concerns in a manner that encourages open dialogue.
• Coordinates workflow, schedules staff, assigns tasks, and ensures work is completed to standard. Utilizes work management systems to assign and track work.
• Develops, executes, and evaluates a comprehensive spring term training and continued developmental training for student staff. Ensures staff are equipped with expertise, training, and resources need to meet customer service standards and promote educational environments in their work and interactions.
• Meets regularly with Associate Director and department partners to coordinate staff schedules and work to best meet the needs of clients and partners. Collaborates with dining, facilities, service centers, and conference staff to plan for conference arrivals and departures.
• Maintains a working expertise of the conference software to provide support in building and managing data. Trains staff on software.

10% FACILITIES INSPECTIONS AND COORDINATION
• Collaborates with Custodial, Building Services, and Facilities partners to ensure all physical spaces are ready for scholars, guests, and OSU student utilizing emergency housing.
• Coordinates UHDS staff apartment turns, carpet cleaning, and annual inspections.
• Works with Residential Education staff to ensure student rooms are ready for new occupants at the beginning of each term, including international students.
• Manages Scholar Housing furniture and space inventory, providing suggestions for space upgrades and submitting any work requests for needed maintenance.

5% ISOLATION AND QUARANTINE HOUSING
• Coordinates use of isolation and quarantine housing inventory, maintains roster of spaces, and coordinates turns of spaces.
• Communicates with students about logistics related to isolation and quarantine housing. Checks in with students via phone or email during their isolation or quarantine period. Offers resources and referrals as needed.

5% CRISIS MANAGEMENT/CONFLICT RESOLUTION
• Provides coverage for 5,000 bed residence hall system during the summer for Residential Conferences.
• On-call for any Scholar Housing crisis or response needs during the academic year.
• Provides on-call support during arrivals for Residential Education staff. On-call hours are irregular and vary depending on the situation.

5% TEACHING, ADVISING AND CAMPUS ENGAGEMENT
• Advise/supervise at least two Camp Scholar Interns from the College Assistance Migratory Program (CAMP) all over the year as they have internships within the Operations unit.
• Provide on-campus housing support to High School Equivalency Program (HEP) and Human Services Resource Center (HSRC) Emergency Housing Program.
• May support the development and education of undergraduate and graduate students in the form of committee involvement, and/or being in the classroom.
• Collaborate with University, departmental, and community partners to help promote the success of the academic scholars, researchers, and interns while they are staying on campus.

5% OTHER tasks AS ASSIGNED

• Assists with residence hall opening and closing, completes special projects, serves on committees, and completes other tasks as assigned.

Minimum/Required Qualifications •Bachelor's Degree in field related to assigned responsibilities or equivalent combination of education and practice.
•Minimum of two years of practice in Housing or Residential Life.
•Demonstrated staff supervision expertise.
•Demonstrated expertise and/or practice required to manage crisis response.
•Demonstrated capability to establish and maintain partnerships with university staff and faculty.
•Must have practice with information management systems, report generation and information auditing, and maintaining databases.
•capability to manage multiple priorities and timelines within an environment of frequent interruptions.
•capability to foster an environment for a staff that encourages high level of customer service and performance.
•capability to demonstrate personal support of a diverse living, learning and work environment.
•A demonstrable commitment to promoting and enhancing diversity.
•This position has daily, direct contact with customers, so Information technology requires good oral and written communication expertise.
•Basic competence with technology (e-mail, word processing, spreadsheets and databases).
•Must be able to prioritize assignments and have multiple tasks and projects in progress at any one time.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months.

Preferred (Special) Qualifications
   » Master's Degree in Higher Education Administration, Student Personnel, Counseling leadership abilities, Education, International Studies, Hospitality or Hotel Management, Business or a closely related field.
   »
   » Professional practice outlined above in College or University Residential Life/Housing/Conferences/Student Affairs setting (GTA or equivalent practice may qualify).
   »
   » practice working with an on-campus housing system.

Working Conditions / Work Schedule This position requires weekend, evening, and early morning time commitments, on-call responsibilities, as well as managery work and advising as needed with academic scholars, student staff and other professional staff within UHDS. During the summer conference season this position works an irregular schedule with attendance expectation of 40+ per week, including nights and weekends. One week during breaks prior to the start of the term during an international student arrival there can be some night and weekend work.

This position is deemed essential and the incumbent is expected to contact his/her manager (or Person In Charge) by phone during inclement weather, emergency and other University work curtailments or closures to determine if she/he must report to work.

This position requires a clear and unambiguous commitment to compliance of all National Collegiate Athletic Association (NCAA) regulations for Division I (FBS) universities. Yes

Posting Number P04859UF
Number of Vacancies 1
Anticipated Appointment Begin Date 12/01/2021
Anticipated Appointment End Date
Posting Date 10/06/2021
Full Consideration Date
Closing Date 10/25/2021
Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified candidates
Special Instructions to candidates When applying you will be required to attach the following electronic documents:

1) A resume/CV; and
2) A cover letter indicating how your qualifications and practice have prepared you for this position.
3) Upload as a separate document your responses to the two following questions:
   » Please share what practice you have working in residential conferences, hospitality, university camps or conferences, or a similar type of environment or program.
   » How have you demonstrated your commitment to promoting and enhancing diversity?

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information Contact Us by: Chris Van Drimmelen at christopher.vandrimmelen@oregonstate.edu

• The full income range is $44,496 - $75,516, expected to start around $48,000-$55,000. income is commensurate with education, training and practice.

OSU is committed to the health of our local and global community. All employees and students are required to comply with the university's COVID-19 Vaccination Program. Please visit https://covid.oregonstate.edu/ for additional information about OSU's plans for safety and success, as well as options for compliance with the vaccination program.

OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the capability to help us achieve our vision of a diverse and inclusive community.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must prosperously complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents
   » Resume
   » Cover Letter
   » Other Document 1 (see Special Instructions)Optional Documents

Skills:

Job Category: Other [ View All Other Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Corvallis, Oregon
Company Type Employer
Post Date: 10/14/2021 / Viewed 2 times
Contact Information
Company: Oregon State University
Contact Email: christopher.vandrimmelen@oregonstate.edu


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