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Offer: MPT Receptionist (Contractual Full - Time):Maryland Public TelevisionJob description: MPT Receptionist (Contractual Full - Time) Listing description Main Purpose Of JobThe MPT Receptionist greets staff and guests who enter MPT. Answer inquiries and obtain information for the general public, clients, visitors, and other interested parties in person and over the phone. Provides information regarding activities conducted at MPT as well as the location of departments, offices, and employees within MPT. Operates switchboard/telephone system to relay incoming, outgoing and interoffice calls.POSITION tasks» Serve visitors by greeting, welcoming, directing, and announcing them appropriately.» Answer, screen, and forward incoming phone calls while providing basic information when needed. » Direct questions to appropriate staff person or department. » Manage cases within Member database to include transcribing voicemail to cases and assigning to staff as well as assigning incoming email and web inquiry cases. » Fulfill in-house program guide requests from Member & Viewer Services Department. » Maintain lobby area, keeping Information technology neat and orderly, and making sure materials are up to date. » Maintain security by following procedures and controlling access to building, including managing guestlog managingguestlog. MINIMUM QUALIFICATIONSpractice: Graduation from an accredited high school or possession of a high school equivalency certificate.practice: Basic computer expertise. For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must accompany the application. Resumes will NOT be accepted in lieu of completing the online or paper application. DESIRED OR PREFERRED QUALIFICATIONS•practice with operating a multi-line phone system•practice working with Microsoft Office Suite •practice working in a front office setting Organization: Maryland Public Television Job Job location: Owings Mills, MD United States Job Job Category: Administrative Deadline: Tuesday, November 9, 2021 Employment Type: Full time Hours Per Week: 40.00 Send Application Materials To: n/a Website: https://www.jobapscloud.com/MD/sup/bulpreview.asp?R1=21&R2=008996&R 3=0004 Email address: E-Mail: benedicta.davies@mpt.org Job Field: Radio and Television
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