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Job Opportunity: Client Computing Specialist I #443344:Lamar UniversityJob description:Client Computing Specialist I #443344Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link.
Posting DetailsPosting Number: 20112263Position Title: Client Computing Specialist I #443344 FTE: 1.00 Employment type: Staff Department: Information Technology Dept Job Summary/Basic Function: About this function: The Information Technology Department is inviting applications for the position of Client Computing Specialist I #443344 . This position supports client computing systems in workplaces, classrooms, and labs to enable efficient and effective use of information technology resources. Troubleshoot computing issues in a timely and accurate fashion and provide customer training and assistance as required. Assist with operational improvements through development of standards and procedures for managing client computing technology efficiently. Provide support for the use of multimedia and audio visual technology in the classroom and at special events. tasks and Job responsibilities: » Install, diagnose, maintain, and repair a variety of software and hardware, including workstations, mobile devices, and networked peripherals. » Package, test, troubleshoot and repair software installations. » Recommend, schedule, and perform client computing hardware and peripheral equipment improvements and upgrades. » Research, evaluate and recommend solutions that will increase efficiency, reduce cost, and improve service. » Develop and follow standard operating procedures for managing client computing. » Install, troubleshoot, and resolve issues with classroom audio visual equipment. » Accurately receive and record client computing problems and questions reported by university community. » Maintain records and supplies connected with assignment. » Work collaboratively in teams on a variety of projects. » Establish and maintain effective communication with customers, other technology specialists and vendors. » Perform other related tasks as assigned. Who We Are: Lamar University is a diverse and accessible global university for life-long learners with a passion for broad-located community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our skills is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100 degree options and a community that cares, Lamar students are always proud to be Cardinals. Lamar University is committed to fostering a culture of diversity where students, faculty and staff of all backgrounds can learn, work, and serve. advantages: A comprehensive benefits package is offered that includes: ยท Health, dental & vision insurance ยท Life insurance ยท State of Texas Retirement plans ยท Tuition reimbursement for employees, spouses and/or eligible dependent ยท Paid time off - vacation, sick, and holidays. Minimum Appropriate qualifications: What You'll Need to Succeed Minimum Qualifications, expertise, and Technical Skills required: » Working expertise of current operating systems including Windows and Mac OS, Microsoft Office, printers, basic multimedia systems and e-mail applications. » Technical expertise of networked and stand-alone PC and MAC software, Windows registry, file systems and basic network concepts. » expertise of basic computer troubleshooting techniques for Windows and MAC OS. » capability to listen to customers, and quickly analyze, identify root cause, and resolve problems using creative solutions. » Read and understand technical manuals and procedural documentation. » Conduct research on computer issues, technologies, and products to identify and recommend innovative solutions. » capability to establish and maintain cooperative relationships. » Excellent written and verbal communication skills. » Prioritize and manage time effectively. » Maintain accurate records. » capability and availability to work cooperatively with a diverse population. » May be required to move and lift materials and equipment weighing up to 25 pounds. Education and practice: » Associates degree in related area with at least two years of significant practice. » A combination of education, practice, and training that would produce the required expertise and abilities could be considered. EEO Statement: Lamar University is an Equal Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, discapability or protected veteran status. Veteran's Preference Statement: Lamar University is proud to provide employment preference to veteran candidates in conformity with Texas 805 Government Code, Section 657.003. Preferred Appropriate qualifications: Preferred Appropriate qualifications: » Professional certifications such as CompTIA (A+, Network+), Microsoft (MCSA, MCITP, etc.) or HDI (Desktop Support Technician or Support Center Analyst) preferred. » practice with enterprise endpoint management solutions, such as Dell KACE, Microsoft SCCM, IBM Endpoint Manager, CFEngine, LANDesk, Altiris etc. » practice in the use of Microsoft Active Directory or other directory service, including group and object management, policy tasks, access control and authorization. » practiced using scripting languages & batch files to automate tasks. Security Sensitive Statement: This position is security-sensitive and thereby subject to the provisions of the Texas Education Code ยง51.215, which authorizes the employer to obtain criminal history record information. income: $30,000 Work Employment Type: Posting Date: 11/18/2021 Close Date: Open Until Filled: Yes Special Instructions: Posting Specific QuestionsRequired fields are indicated with an asterisk (*).» * Are you claiming Veteran's Preference in conformity with Texas Senate Bill 805, Section 657.003? PLEASE READ IMPORTANT INSTRUCTIONS: To be considered for Veteran's Preference, candidates must complete and email to jobs4vets@lamar.edu a Standard Form 15 located at https://www.opm.gov/forms/pdf_fill/sf15.pdf to include the required documents per the instructions on the form. Emails MUST also include position titles and posting numbers for each and every position applied for. candidates WHO FAIL TO EMAIL ALL REQUIRED DOCUMENTS BEFORE A POSTING CLOSES WILL NOT BE AWARDED VETERAN'S PREFERENCE. » Yes » No » * What is the highest level of education have you obtained? » Bachelor's Degree » Associate's Degree » Technical School Diploma or Certificate » Some College Credits » High School Diploma or GED » * In what field did you receive a degree and/or certification in? (Open Ended Question) » * How many years of significant work practice directly related to the tasks and responsibilities specified do you have? (Open Ended Question) » * Please rate your expertise and practice of MS Office Suite (Word, Excel, PowerPoint, Access, Outlook). » None » Beginner - expertise of MS Office Programs (Word & Excel) » Intermediate - expertise of MS Office (Word, Excel, & PowerPoint) » Moderate - expertise & practice with MS Office Suite (Word, Excel, PowerPoint & Access) » Expert - expertise & practice using MS Office Suite (Word, Excel, PowerPoint, Access, Outlook)) » * Do you have expertise of basic computer troubleshooting techniques for Windows and MAC OS? (Open Ended Question) Applicant DocumentsRequired Documents» Resume » Letter of Interest Optional Documents » Unofficial Transcript 1 » Certificate(s) » Miscellaneous Skills:
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